Clinic Policy and Fee Policy

Clinic Policy


  • Please call the clinic for same day appointments.
  • Once same day appointments are filled, we won’t be accommodating any additional requests.

Family medicine

  • The first appointment will be a meet and greet. This allows a doctor to assess the health need of a patient.  Becoming a patient at Seton Medical Clinic requires a mutual agreement between the patient and the doctor.
  • A patient can not have more than one family doctor at this clinic.
  • Please consider using our online booking system if possible. You can book, cancel, or reschedule an appointment online.  Please allow up to 3 business days for a response.


  • Please ensure that your children do not touch any of the medical equipment. This is important in preventing the spread of infection if he/she is sick.  We can not be responsible for any personal injury that can arise from such mishandling of the equipment.  Parents will be asked to pay for any damage.
  • Verbal or physical abuse will not be tolerated and will result in dismissal from the clinic.

Contact information

  • Please be sure to inform us about any changes in your contact information including your email address. The clinic may contact you by telephone or email.
  • Confidentiality relating to any phone or email messages left by the clinic is up to the patient to safeguard.

Missed appointment

  • There will be a charge of $50 for missing a 15-minute appointment and $100 for missing a 30-minute appointment.

Late appointment

  • If you are late by more than 20 minutes, your appointment will be cancelled.

Late cancellation

  • There will be a charge of $50 when an appointment is cancelled with less than 24 hours of notice.

Uninsured service

  • Some services are not covered by Alberta Health. A patient is responsible to pay for these non-insured services. The Fee Schedule is found on the clinic website.
  • For anyone without valid Alberta Health Number, there will be a fee of $60 for a 15-minute visit and $120 for a 30-minute visit.

Medical advice

  • Our staff are not legally allowed give medical advice or test result. Please see your doctor if you have medical questions, or want to discuss about test results.


Fee Schedule

  • Sick note: $40 + GST
  • Lost prescription, or forms: $10 + GST
  • Driver’s medical: $120 + GST
  • Travel medicine: $60 + GST
  • Insurance form: $50-200 + GST
PHONE: 587-393-3866 FAX: 587-393-3867 ADDRESS:#125-3815 FRONT STREET SE T3M 2J6
For Korean speaking patients for Dr. Lee, please use 한인리셉션: 월 – 금9AM to 1PM @ 403-903-9906

Meet our dedicated doctors.


Make an appointment using our secure email server.


If you have non-medical questions, or suggestions, please let us know.


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